It is important to know that payment for your order is made directly to one of our partner banks.

Communicating your credit card number on the banking server when paying for your order is completely secure.

In fact, this manipulation does not involve any risk since your credit card details never pass unencrypted over the network: they are encrypted using the SSL (Secure Socket Layer) protocol.

BILLING ADDRESS

For payment by check, please indicate the following address: 

MANAGING YOUR PASSWORD

For maximum security, we advise you to choose a secure password. It should not be too easy to guess (your date of birth, "Mécacyl" or the same as your username for example).
We strongly advise you to compose it:
    - Numbers.
    - Uppercase and lowercase letters.
    - Special characters (like ^/* $. | -).
    - The password must contain at least eight characters.

We recommend that you use a password specific to Mécacyl and change it regularly.

Do not share your passwords. Mécacyl will never ask you for them by email or telephone.

PROTECTING YOUR COMPUTER

We strongly advise you to have an up-to-date antivirus, an activated firewall and to carry out security updates offered by the manufacturers of your applications and your operating system.

ATTENTION TO PUBLIC/SHARED POSTS

If you are using a device shared with others, such as a public computer, we recommend that you always log out before leaving our site.

PHISHING

A trick attack which consists of abusing the Internet user's credulity. The victim receives an email containing the graphic charter of a well-known company or administration (bank, telephone operator, PayPal, Taxes, Family Allowance Fund, etc.). The objective is to attract the Internet user to a website using all kinds of reasons to which they are particularly sensitive (security, fraudulent use, reimbursement, etc.)

By clicking on the link proposed in the email, the Internet user is connected to a site with the same graphics which is often a perfect copy of the original. He is invited to provide confidential information (access codes, bank card number, etc.) without realizing the fraud.

Hackers thus easily recover these banking codes or data in order to carry out operations for their own profit.

The good reflexes:
– Use the anti-phishing functions of recent browsers and anti-viruses.
– Don't be fooled by the address of the sender of a message (From:), it's easy to put what you want there.
– Avoid following links in emails. Prefer, when possible, to enter the address of the site in your browser or use a “favorite”.
– Make sure when you are connected or redirected to our site that you are connected to https and that the URL ends with “Mecacyl.com/”